To provide the most thoughtful, excellent and quality patient care.
To reflect on our care delivery and patients’ well being in order to provide exceptional and quality care.
Value people, embrace integrity, respect privacy, practice honesty, & achieve excellence.
To provide superior services and uphold an outstanding commitment to quality, reflective care, and employee empowerment.
RHS quality of services will mainly be driven and delivered through our model of care delivery, The Reflective Care Model. This model of care engages the caregiver to think about the patient and the type of care that is being delivered and also to reflect on the individual caregiver to ensure that the case assigned is a good fit and the environment is conducive in the provision of care. This is a continuous process of evaluation during care delivery and after. As a result, any issues raised can be addressed sooner rather than later and ensures excellent continuity of quality care. Embracing this model helps in early recognition and addresses compassion and caregiver fatigue hence preventing burn out of our esteemed care givers. The model favors both the caregiver and the patient ensuring a healthy environment that fosters growth and well being.
Patient centeredness through reflection:
Helping patients reflect on their lives, memories, achievements, impact on society is vital in health promotion. By reflecting on such, our patients realize that they are still valuable members of society and incorporating patients preferred ideas and memories will eventually boost their well being which will positively impact their health. This will be bundled with evidence based care practice to provide our patients with quality and meaningful care.